Privacy Policy – IndyDTF

Effective Date: 08-03-2026

Welcome to Indy DTF LLC (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use indydtf.com, our online store, custom DTF transfer services, apparel products, design tools, account features, and related services (collectively, the “Services”).

By using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Services.

1. Information We Collect

We may collect information you provide directly, including:

Name and contact information

Billing and shipping addresses

Account login information

Order details and purchase history

Uploaded artwork, design files, notes, and production instructions

Customer support messages

We may also collect technical information automatically, including IP address, browser type, device information, pages viewed, referring URLs, cart activity, and similar usage data.

2. Uploaded Artwork and User Content

Our Services allow customers to upload artwork, logos, images, text, and other design files. We use this content to prepare, produce, review, store, and fulfill orders, and to support account features such as saved designs, reorders, and customer service.

By uploading content, you confirm that you have the legal right to use it for the requested products and services.

3. Payments

Payments are processed through third-party payment providers and WooCommerce-supported checkout services. We do not store full credit card numbers on our servers. Payment providers may process your information according to their own privacy policies.

4. How We Use Information

We use information to:

Process, produce, and ship orders

Operate customer accounts and saved design features

Provide customer support

Communicate about orders, service updates, and promotions
Improve our website, products, and workflow
Prevent fraud, abuse, and unauthorized activity
Comply with legal, tax, accounting, and operational requirements

We do not sell personal information.

5. Cookies and Tracking

We use cookies and similar technologies for login sessions, carts, checkout, security, analytics, and site performance. Disabling cookies may prevent parts of the website from working correctly.

6. Third-Party Services

We may use third-party providers for hosting, security, payment processing, shipping, analytics, email, and production support. These providers may process information as needed to perform their services.

7. Data Retention

We retain information for as long as reasonably necessary to operate the Services, fulfill orders, maintain records, support customers, comply with legal obligations, and improve our business. Uploaded artwork may be retained for order history, reorders, production records, or account features unless deletion is requested and legally permissible.

8. Data Security

We use reasonable safeguards to protect information. However, no method of transmission or storage is completely secure. Customers are responsible for keeping account credentials confidential.

9. Your Choices

You may request access, correction, or deletion of certain personal information, subject to legal and operational requirements. You may also unsubscribe from marketing emails using the unsubscribe link or by contacting us.