Shipping & Production

Effective Date: 08-03-2026

This Shipping & Production Policy explains how Indy DTF LLC processes, produces, and ships orders.

1. Overview

Many Indy DTF products are made to order. Estimated delivery time includes both production time and shipping time.

Total estimated delivery time = production time + carrier shipping time.

2. Production Time

Production begins after payment is confirmed and the order is ready for processing. Standard production time is generally 1-3 business days, but timing may vary based on order volume, artwork readiness, product availability, equipment status, and order complexity.

Large orders, complex artwork, supply constraints, or high-demand periods may require additional time.

3. Artwork Responsibility

Customers are responsible for submitting print-ready artwork and accurate order details. Low-quality files, incorrect sizing, missing information, or artwork concerns may delay production or affect final results.

If we notice a critical issue, we may contact you, but we do not guarantee artwork review, correction, proofreading, or redesign.

4. Order Changes and Cancellations

Please review your order carefully before submitting. Once production begins, orders may not be changed or canceled. Design changes are not guaranteed after checkout.

5. Shipping Methods

Available shipping methods and rates are shown at checkout. Shipping options may vary by destination, carrier availability, product size, package weight, and selected service.

6. Shipping Time

Shipping estimates begin after the order has been produced and handed to the carrier. Carrier transit times are estimates and are not guaranteed by Indy DTF LLC.

7. Tracking

When tracking is available, it will be provided by email or through your account/order page. Tracking may take time to update after the carrier receives the package.

8. Delays

We are not responsible for delays caused by carriers, weather, holidays, incorrect addresses, customs, supply shortages, payment issues, or circumstances outside our control.

9. Incorrect Addresses

Customers are responsible for entering a complete and accurate shipping address. Incorrect or incomplete addresses may cause delays, failed delivery, return shipping fees, or lost packages.

10. Lost, Stolen, or Damaged Packages

If a package is lost, stolen, or damaged in transit, contact us promptly. We may require photos, carrier information, and order details. Resolution may depend on carrier policies and the circumstances of the shipment.